1　The contract regarding the made-to-order organized tour that the Company concludes with the traveler (hereinafter referred to as the "made-to-order organized tour contract") shall be as stipulated in these terms and conditions. Matters not stipulated in these terms and conditions shall be governed by laws and regulations or generally established customs.
2 If our company concludes a special agreement in writing to the extent that it does not violate laws and regulations and does not put the traveler at a disadvantage, that special agreement will take precedence, regardless of the provisions of the preceding paragraph.

1 In these Terms and Conditions, "Made-to-Order Planned Travel" means that our company, at the request of the traveler, will provide information on the destination and schedule of the trip, the details of the transportation or accommodation services that the traveler may receive, and the information that the traveler may receive. This refers to a trip that is carried out based on a travel plan that specifies the amount of travel fees that should be paid to the Company.
2 In these terms and conditions, "domestic travel" refers to travel only within Japan, and "overseas travel" refers to travel other than domestic travel.
3. In this section, "communications contract" refers to an application made by telephone, mail, facsimile, internet, or other means of communication with a card member of a credit card company affiliated with our company (hereinafter referred to as "affiliate company"). This is a made-to-order organized tour contract that the company concludes with the traveler, and the Company's claims or obligations related to the travel fee, etc. based on the made-to-order organized tour contract held by the Company to the traveler, after the date on which such credits or obligations are to be fulfilled. If the traveler consents in advance to payment in accordance with the card member terms and conditions of the partner company specified separately, and the travel fee, etc. of the custom-made organized tour contract is paid in accordance with Article 12, Paragraph 2, Article 16, Paragraph 1, This refers to a made-to-order organized travel contract that provides for payment by the method specified in Article 19, Paragraph 2.
4. In these terms and conditions, "Card usage date" refers to the date on which the traveler or the Company should fulfill the payment or refund obligation of the travel fee, etc. based on the made-to-order organized tour contract.

In a made-to-order organized tour contract, the Company provides transportation, accommodation, and other travel-related services (hereinafter referred to as "travel services") provided by transportation and accommodation facilities, etc. to the traveler according to the travel itinerary determined by the Company. We will take care of making the arrangements and managing your itinerary so that you can receive your appointment.

When fulfilling a made-to-order organized tour contract, our company may delegate all or part of the arrangements to other travel agents, persons who make arrangements as a business, or other assistants in Japan or outside Japan.

1 When our company receives a request from a traveler who intends to apply for a made-to-order organized tour contract with us, we will provide a travel plan prepared in accordance with the details of the request, unless it is convenient for our company's business. We will issue a document (hereinafter referred to as the "Plan Document") that describes the details of the plan regarding the schedule, travel service contents, travel fee, and other travel conditions.
2. The Company may clearly indicate the amount of handling fees related to the planning (hereinafter referred to as "Planning Fees") as a breakdown of the travel fee in the planning documents set forth in the preceding paragraph.

1. Travelers who wish to apply for a made-to-order organized tour contract with our company regarding the content of the plan described in the plan document set forth in Paragraph 1 of the preceding article must fill out the application form prescribed by our company (hereinafter referred to as the "Application Form"). You must fill in the prescribed information and submit it to the Company together with the application fee in an amount separately determined by the Company.
2. Regardless of the provisions of the preceding paragraph, a traveler who intends to apply for a communication contract with the Company regarding the content of the plan described in the plan document set forth in Paragraph 1 of the preceding article must notify the Company of his or her membership number and other matters. It won't.
3. The application fee set forth in Paragraph 1 shall be treated as part of the travel fee (including the planning fee whose amount is clearly stated), cancellation fee, or penalty fee.
4. If a traveler requires special consideration when participating in a made-to-order planned tour, please let us know when applying for a contract. In this case, we will respond to this request to the extent possible.
5. Based on the request in the preceding paragraph, the costs required for special measures taken by the Company for the Traveler shall be borne by the Traveler.

The Company may not accept the conclusion of a made-to-order organized tour contract in the following cases:
1. When there is a risk that the traveler may cause trouble to other travelers or hinder the smooth implementation of group activities.
2. When attempting to conclude a communication contract, and the traveler is unable to settle part or all of the debt related to the travel fee, etc. in accordance with the card member terms of the affiliated company, such as because the traveler's credit card is invalid, etc. .
3. When the traveler is recognized as a member of an organized crime group, a semi-member of an organized crime group, a person associated with an organized crime group, a company associated with an organized crime group, a corporate racketeer, or other anti-social force.
4. When the traveler makes violent demands, unreasonable demands, threatening words or behavior regarding transactions, acts of violence, or similar acts to the Company.
5. When a traveler disseminates rumors, uses fraudulent means or force to damage the credibility of our company, or obstructs our business, or acts similar to these.
6. When there are other circumstances related to our company's business.

1. A made-to-order organized travel contract shall be concluded when the Company consents to the conclusion of the contract and receives the application fee set forth in Article 6, Paragraph 1.
2. Notwithstanding the provisions of the preceding paragraph, a communication contract shall be concluded when a notice to the effect that our company accepts the conclusion of the contract reaches the traveler.

1. Immediately after the conclusion of the contract stipulated in the preceding article, the Company shall provide the traveler with a document (hereinafter referred to as the "contract document") that describes the travel itinerary, content of travel services, travel fee and other travel conditions, and matters regarding the Company's responsibilities. ) will be issued.
2. If the Company specifies the amount of the planning fee in the planning document set forth in Article 5, Paragraph 1, the Company will clearly indicate the amount in the contract document set forth in the preceding paragraph.
3. The scope of travel services that the Company is obligated to arrange and manage the itinerary under the made-to-order organized tour contract shall be as stated in the contract document in Paragraph 1.

1. If the confirmed travel itinerary and the name of the transportation or accommodation facility cannot be stated in the contract document set forth in Paragraph 1 of the preceding article, the name of the accommodation facility scheduled to be used and the transportation facility that is important in the travel plan shall be limited in the contract document. If an application for a made-to-order organized tour contract is made on or after the day before the tour start date (seventh day counting from the day before the tour start date) after the issuance of the relevant contract document, A document stating these final conditions (hereinafter referred to as the "Final Document") will be delivered by the date specified in the relevant contract document up to the travel start date.
2. In the case of the preceding paragraph, if we receive an inquiry from a traveler who wishes to confirm the status of their arrangements, we will promptly and appropriately respond to the inquiry even before the confirmation document is issued. 　
3. If the final document set forth in Paragraph 1 is issued, the scope of travel services that the Company is obligated to arrange and manage the itinerary pursuant to the provisions of Paragraph 3 of the preceding article will be specified as stated in the final document.

1. With the traveler's consent in advance, our company will provide the travel itinerary, travel service details, travel fee, and other travel conditions that will be issued to the traveler when concluding a travel plan, custom-made organized travel contract, and our company's travel plans. In lieu of issuing a document containing matters related to responsibility, a contract document, or a final document, the matters to be stated in the document (hereinafter referred to as "Matters to be stated" in this article) by a method that utilizes information and communication technology. When providing information, we will confirm that the information is recorded in a file on the communication device used by the traveler.
2. In the case of the preceding paragraph, if the communication device used by the traveler does not have a file for recording the information, the file provided in the communication device used by our company (exclusively for the use of the traveler) (limited to those provided by the traveler), and confirm that the traveler has viewed the recorded information.

1. The traveler must pay the travel fee to the Company in the amount stated in the contract document by the date stated in the contract document up to the start date of the trip.
2. When a communication contract is concluded, the Company will receive payment of the travel fee in the amount stated in the contract document using the partner company's card without the traveler's signature on the specified slip. Additionally, the date of use of the card shall be the date of conclusion of the travel contract.

1.. The traveler may request the Company to change the travel itinerary, the contents of travel services, and other contents of the made-to-order organized travel contract (hereinafter referred to as the "contract contents"). In this case, we will comply with the traveler's request as much as possible. 　
2. The Company shall not be liable for natural disasters, wars, riots, suspension of travel services such as transportation/accommodation facilities, orders from public offices, provision of transportation services not in accordance with the original operation plan, or other reasons in which the Company cannot be involved. If this is unavoidable in order to ensure the safe and smooth implementation of the trip, we will promptly explain to the traveler in advance the reason why the reason cannot be involved and the causal relationship with the reason, and explain the contents of the contract. may change. However, in the case of an emergency, if it is unavoidable, we will explain the changes after they have been made.

1. Due to significant changes in the economic situation, etc., the fares and charges applicable to the transportation facility used to conduct the made-to-order organized tour (hereinafter referred to as "applicable fares and charges" in this article) may change. In the event that the applicable fares and charges are significantly increased or decreased beyond what would normally be expected compared to the applicable fares and charges that have been published as valid at the time specified at the time of issuance of the planning document, the Company shall: The amount of the travel fee can be increased or decreased within the range of the increased or decreased amount.
2. When the Company increases the travel fee pursuant to the provisions of the preceding paragraph, the Company will notify the Traveler of this effect prior to the 15th day counting from the day before the travel start date.
3. When the applicable fares and charges specified in Paragraph 1 are reduced, the Company will reduce the travel fee by the amount of the reduction pursuant to the provisions of the same Paragraph.
4. The Company shall be responsible for the costs required to implement the trip due to the change in the contract contents based on the provisions of the preceding article (cancellation fees, penalty fees, and other fees already paid for travel services that were not provided due to the change in the contract contents, or (including expenses that must be paid in the future) (including expenses that must be paid in the future) (including expenses that must be paid from now on). (Excluding cases due to shortages of seats, rooms, and other facilities.), the amount of the travel fee may be changed within the scope of the change in the contract details.
5. If the Company has stated in the contract document that the travel fee will differ depending on the number of people using the transportation/accommodation facility, etc., the number of users may change after the conclusion of the made-to-order organized tour contract for any reason not attributable to the Company. If this happens, the amount of the tour fee may be changed as stated in the contract document.

1. Travelers who have concluded a made-to-order organized tour contract with the Company may transfer their status under the contract to a third party with the consent of the Company. 　
2. When a traveler wishes to request the Company's consent as set forth in the preceding paragraph, the traveler must fill in the prescribed information on the form prescribed by the Company and submit it to the Company together with the prescribed amount of fees.
3 The transfer of the contractual status in Paragraph 1 shall become effective upon the approval of our company, and thereafter, the third party to whom the status in the travel contract has been transferred shall be responsible for the transfer of the traveler's made-to-order organized travel contract. The Company shall succeed to all rights and obligations related to the Company.

1. The traveler may cancel the made-to-order organized tour contract at any time by paying the cancellation fee specified in Attached Table 1 to the Company. In the event of canceling the communications contract, we will receive payment of the cancellation fee using the partner company's card without the traveler's signature on the designated slip.
2. In the following cases, the traveler may cancel the made-to-order organized tour contract without paying a cancellation fee before the start of the trip, notwithstanding the provisions of the preceding paragraph.
(1) When the contract details are changed by our company. However, this is limited to cases where the changes are those listed in the upper column of Appended Table 2 or other important changes.
(2) When the travel fee is increased based on the provisions of Article 14, Paragraph 1.
(3) In the event of natural disasters, wars, riots, suspension of travel services such as transportation/accommodation facilities, orders from public offices, or other reasons, safe and smooth travel becomes impossible or becomes impossible. When the risk is extremely high.
(4) When our company does not issue a final document to the traveler by the date set forth in Article 10, Paragraph 1.
(5) When it becomes impossible to carry out the trip according to the itinerary stated in the contract document due to reasons attributable to the Company.
3. If, after the start of the trip, the traveler becomes unable to receive the travel services stated in the contract document due to reasons attributable to the traveler, or if the Company notifies him to that effect, the traveler shall Notwithstanding the provisions of paragraph 1, you may cancel the contract for the part of the Travel Service that you are no longer able to receive without paying a cancellation fee.
4. In the case referred to in the preceding paragraph, our company will refund to the traveler the amount of the travel fee for the portion of the travel service that can no longer be received. However, if the case in the preceding paragraph is not due to reasons attributable to our company, the amount will be deducted from the amount related to cancellation fees, penalty fees, and other expenses that have already been paid or will need to be paid for the travel service. will be refunded to the traveler minus the amount.

In the following cases, the Company may cancel the made-to-order organized tour contract before the start of the trip by explaining the reasons to the traveler.
1. When the traveler is deemed unable to endure the trip due to illness, absence of necessary caregivers, or other reasons.
2. When it is recognized that there is a risk that the traveler may cause trouble to other travelers or impede the smooth implementation of the group tour.
3. When the traveler requests a burden that exceeds the reasonable range regarding the contract contents.
4. When there is an extremely high possibility that the travel conditions specified at the time of conclusion of the contract, such as the required amount of snowfall, will not be fulfilled for skiing trips.
5. Travel in accordance with the itinerary stated in the contract document in the event of a natural disaster, war, riot, suspension of travel services such as transportation/accommodation facilities, orders from government offices, or other reasons that cannot involve our company. When it becomes impossible, or there is an extremely high risk that it will become impossible, to carry out the activities safely and smoothly.
6. In the case where a communication contract has been concluded, and the traveler is unable to settle part or all of the debt related to the travel fee, etc. in accordance with the card member terms of the affiliated company, such as when the traveler's credit card becomes invalid, etc. .
7. When it is found that the traveler falls under any of Article 7, Items 3 to 5.
2 If the traveler does not pay the travel fee by the date stated in the contract document under Article 12, Paragraph 1, the traveler shall be deemed to have canceled the made-to-order organized tour contract on the day following the said date. In this case, the traveler must pay to the Company a penalty fee equivalent to the cancellation fee specified in Paragraph 1 of the preceding article.

1. In the following cases, the Company may cancel a part of the made-to-order organized tour contract, even after the start of the trip, by explaining the reason to the traveler. 　
(1) When the traveler is unable to continue the trip due to illness, absence of necessary caregivers, or other reasons.
(2)Disobedience of the Company's instructions by tour conductors or other persons to ensure the safe and smooth travel of the Traveler, or disturbance of the discipline of group behavior by assault or threat against these persons or other travelers accompanying them. , when it interferes with the safe and smooth implementation of the said trip.
(3) When it is found that the traveler falls under any of Article 7, Items 3 to 5.
(4) In the event of a natural disaster, war, riot, suspension of travel services such as transportation/accommodation facilities, orders from public offices, or other reasons beyond our control, making it impossible to continue the trip. When.
2. When the Company cancels the made-to-order organized tour contract based on the provisions of the preceding paragraph, the contractual relationship between the Company and the traveler will be extinguished only in the future. In this case, the Company's obligations regarding the travel services already provided to the Traveler shall be deemed to have been effectively paid.
3. In the case of the preceding paragraph, the Company shall deduct from the amount of the travel fee related to the travel service that the traveler has not yet received the provision of, the cancellation fee, penalty fee, or any other payment already made for the travel service, or We will refund the amount to the traveler minus the amount related to the expenses that will have to be paid.

1. The Company shall refund the traveler if the travel fee is reduced pursuant to the provisions of Article 14, Paragraphs 3 to 5, or if the made-to-order organized tour contract is canceled pursuant to the provisions of the preceding three articles. If a refund occurs due to cancellation before the start of the trip, within seven days from the day after cancellation, or within seven days from the day after the cancellation, or after the end of the trip as stated in the contract document, in the case of a refund due to reduction or cancellation after the start of the trip. The amount will be refunded to the traveler within 30 days starting from the day following the date.
2. If the Company concludes a communications contract with a traveler and the travel fee is reduced pursuant to the provisions of Article 14, paragraphs 3 to 5, or the communication contract is canceled pursuant to the provisions of the preceding three articles. In this case, if there is an amount to be refunded to the traveler, such amount will be refunded to the traveler in accordance with the card member terms of the partner company. In this case, in the case of a refund due to cancellation before the start of the trip, the Company will refund within seven days from the day after the cancellation, and in the case of a refund due to a reduction or cancellation after the start of the trip, the Company will terminate the trip as stated in the contract document. The amount to be refunded shall be notified to the traveler within 30 days from the day following the date of the refund, and the date on which such notification is given to the traveler shall be the date of use of the card.
3. The provisions of the preceding two paragraphs do not prevent the Traveler or the Company from exercising the right to claim compensation for damages pursuant to Article 28 or Article 31, Paragraph 1.

1. If the Company cancels a made-to-order organized tour contract after the start of the trip pursuant to the provisions of Article 18, Paragraph 1, Item 1 or 4, the Company shall, at the Traveler's request, cancel the Tourist's departure date for the said trip. We will take care of arranging the necessary travel services to return to the ground.
2. In the case mentioned in the preceding paragraph, all expenses required for the trip back to the place of departure shall be borne by the traveler.

The Company shall comply with the provisions of this chapter regarding the conclusion of custom-made organized travel contracts in which multiple travelers traveling on the same itinerary at the same time have designated a responsible representative (hereinafter referred to as the "Contract Responsible Person"). Apply.

1. Unless a special agreement has been concluded, the person responsible for the contract shall have all agency rights regarding the conclusion of a made-to-order organized tour contract for the travelers composing the group/group (hereinafter referred to as "members"). Transactions related to travel services related to the organization/group and the operations set forth in Article 26, Paragraph 1 shall be conducted with the person responsible for the contract.
2. The person responsible for the contract must submit a list of members to the Company by the date determined by the Company.
3. The Company shall not be responsible for any debts or obligations that the Contract Responsible Person currently has or is expected to have in the future to the Constituents.
4. If the person responsible for the contract does not accompany the group/group, after the start of the trip, the Company will consider the person appointed by the person responsible for the contract to be the person responsible for the contract.

1. In the case of concluding a made-to-order organized tour contract with the contract manager, the Company shall approve the conclusion of the made-to-order organized tour contract without receiving payment of the application fee, notwithstanding the provisions of Article 6, Paragraph 1. there is.
2. If the Company concludes a made-to-order organized tour contract without receiving the application fee based on the provisions of the preceding paragraph, the Company shall issue a document to that effect to the person in charge of the contract, and the made-to-order organized tour contract shall be concluded. shall come into effect when the Company delivers the document.

Our company strives to ensure safe and smooth travel for travelers, and provides the following services for travelers: However, this shall not apply if the Company concludes a special agreement with the traveler that differs from this.
1. When it is recognized that there is a risk that the traveler will not be able to receive travel services during the trip, take the necessary measures to ensure that the traveler can receive the travel services pursuant to the made-to-order organized travel contract.
2. If, despite taking the measures set forth in the previous item, it is necessary to change the contract, arrange for alternative services. In this case, when changing the itinerary, please make sure that the changed itinerary meets the purpose of the original itinerary, and when changing the contents of the travel service, please make sure that the changed travel itinerary is consistent with the purpose of the original itinerary. Efforts should be made to keep changes to the contract contents to a minimum, such as by making efforts to ensure that the travel services are similar to the original travel services.

When traveling in a group from the start of the trip until the end of the trip, travelers must follow our company's instructions to ensure a safe and smooth trip.

1. Depending on the nature of the trip, the Company may have a tour conductor or other person accompany the person to perform all or part of the work listed in each item of Article 24 and other work that the Company deems necessary in connection with the made-to-order planned tour. It may be possible to
2. In principle, the hours during which the tour conductors and other persons referred to in the preceding paragraph are engaged in the duties referred to in the same paragraph are from 8:00 to 20:00.

If the Company determines that a traveler is in need of protection due to illness, injury, etc., the Company may take necessary measures. In this case, if this is not due to reasons attributable to our company, the costs required for such measures shall be borne by the traveler, and the traveler shall pay the costs in the manner specified by our company by the date specified by our company. Must be paid.

1. In the performance of a made-to-order organized tour contract, our company or a person whom our company has made arrangements for based on the provisions of Article 4 (hereinafter referred to as the "arrangement agent") intentionally or negligently If we cause damage to you, we will be responsible for compensating for the damage. However, this only applies if the Company is notified within two years from the day after the damage occurred.
2. If the traveler suffers damage due to natural disasters, war, riots, suspension of travel services such as transportation and accommodation facilities, orders from public offices, or other reasons that cannot be affected by our company or our arrangement agent, The Company shall not be responsible for compensating for such damages except in the case set forth in the preceding paragraph.
3. With regard to the damage set forth in Paragraph 1 that occurs to baggage, regardless of the provisions of the same paragraph, the Company shall recover the damage within 14 days for domestic travel, or within 14 days for overseas travel, counting from the day after the damage occurred. will compensate up to 150,000 yen per traveler (excluding cases where there is intentional or gross negligence on the part of the Company) only if the Company is notified within 21 days. .

1. Regardless of whether or not our company is liable under the provisions of Paragraph 1 of the preceding article, the Company shall, pursuant to the attached special compensation regulations, protect the life, body, or baggage of the traveler while participating in a made-to-order organized tour. We will pay a predetermined amount of compensation and solatium for certain damages incurred.
2. If our company is liable for the damage set forth in the preceding paragraph pursuant to the provisions of paragraph 1 of the preceding article, the compensation set forth in the preceding paragraph to be paid by our company shall be limited to the amount of compensation for damages that should be paid based on that liability. It is considered gold.
3. In the case prescribed in the preceding paragraph, the Company's obligation to pay compensation pursuant to the provisions of Paragraph 1 shall not exceed the compensation for damages that the Company should pay pursuant to the provisions of Paragraph 1 of the preceding article (which shall be deemed as compensation for damages pursuant to the provisions of the preceding paragraph). (including compensation). 　
4. Recruitment-type organized tours conducted by our company for travelers participating in our made-to-order organized tours for which a separate travel fee is collected will be treated as part of the content of the made-to-order organized tour contract.

The Company shall not accept any material changes to the contract contents listed in the upper column of Appended Table 2 (changes listed in the following items) (Excluding cases due to shortages of seats, rooms, and other facilities.) If this occurs, the change will be an amount equal to or more than the travel price multiplied by the rate listed in the bottom column of the same table. Compensation must be paid within 30 days starting from the day after the trip ends. However, this shall not apply if it is clear that the Company will be liable for such changes pursuant to the provisions of Article 28, Paragraph 1.
1. Changes due to the following reasons:
A. Natural disaster
B War turmoil
C Riot
D. Orders from government offices
E. Cancellation of travel services such as transportation and accommodation facilities
F. Provision of transportation services that are not based on the initial operation plan
G Necessary measures to ensure the life or physical safety of travel participants
H When a made-to-order organized tour contract is changed based on the provisions of Article 13, Paragraph 1, the changed part and the made-to-order organized tour contract based on the provisions of Articles 16 to 18. Changes related to the canceled part when it is canceled
2. The amount of compensation for changes to be paid by the Company shall be limited to an amount equal to the travel price multiplied by a rate determined by the Company of 15% or more per traveller, per made-to-order organized tour. In addition, if the amount of change compensation payable to one traveler per custom-made planned tour is less than 1,000 yen, the Company will not pay change compensation.
3. If, after the Company has paid compensation for changes pursuant to the provisions of Paragraph 1, it becomes clear that the Company will be liable for the changes pursuant to the provisions of Article 28, Paragraph 1, the travel The person must return the change compensation money related to the change to the Company. In this case, the Company will pay the remaining amount after setting off the amount of compensation for damages that the Company should pay based on the provisions of the same paragraph and the amount of compensation for changes that should be returned by the Traveler.

1. If our company suffers damage due to the traveler's intention or negligence, the traveler must compensate for the damage.
2. When concluding a made-to-order organized tour contract, the traveler must make use of the information provided by the Company and endeavor to understand the rights and obligations of the traveler and other contents of the made-to-order organized tour contract. .
3. In order for travelers to smoothly receive the travel services stated in the contract document after the start of the trip, if by any chance the traveler becomes aware that a travel service different from the contract document has been provided, the traveler must promptly notify the Company at the travel destination. , you must notify our arrangement agent or the relevant travel service provider.

1. Our company is a guarantee partner of the Japan Travel Agents Association (3-3-3 Kasumigaseki, Chiyoda-ku, Tokyo).
2. Travelers or constituents who have concluded a made-to-order organized tour contract with our company will receive 160 million yen from the repayment business guarantee deposited by the Japan Travel Agents Association as set forth in the preceding paragraph regarding the receivables arising from the transaction. You can receive reimbursement until the amount is reached.
3. Based on the provisions of Article 49, Paragraph 1 of the Travel Agency Act, our company has paid a contribution to the Japan Travel Agents Association for the compensation business guarantee based on the provisions of Article 7, Paragraph 1 of the same Act. No business guarantee is deposited.