1. The travel consultation contract that the Company concludes with the traveler shall be as stipulated in these terms and conditions. Matters not stipulated in these terms and conditions shall be governed by laws and regulations or generally established customs.
2. If our company concludes a special agreement in writing to the extent that it does not violate the law and is not disadvantageous to the traveler, that special agreement will take precedence, regardless of the provisions of the preceding paragraph.

In these terms and conditions, the term "travel consultation contract" refers to a contract in which the Company undertakes to collect travel service handling fees for consultations (hereinafter referred to as "consultation fees") and undertakes the following services at the request of the traveler: A contract under which you undertake something.
1. Advice necessary for travelers to make travel plans
2. Creating a travel plan
3. Estimation of expenses necessary for the trip
4. Provision of information regarding travel destinations, transportation/accommodation facilities, etc.
5. Providing other advice and information necessary for travel

1. Travelers who wish to conclude a travel consultation contract with our company must submit an application form filled out with the prescribed information to our company.
2. The travel consultation contract shall be concluded when the Company consents to the conclusion of the contract and receives the application form set forth in the preceding paragraph.
3. Notwithstanding the provisions of the preceding two paragraphs, the Company may accept applications for travel consultation contracts by telephone, mail, facsimile, the Internet, or other means of communication without receiving an application form. In this case, the travel consultation contract shall be concluded when the Company approves the conclusion of the contract.
4. Our company may not accept the conclusion of a travel consultation contract in the following cases:
(1) When the content of the traveler's consultation is contrary to public order and morals or is likely to violate the laws and regulations in force in the travel destination.
(2) When the traveler is found to be a member of an organized crime group, a quasi-member of an organized crime group, a person affiliated with an organized crime group, a company affiliated with an organized crime group, a corporate racketeer, etc., or other anti-social forces.
(3) When the traveler makes violent demands, unreasonable demands, threatening words or behavior regarding transactions, acts of violence, or acts similar to these.
(4) When a traveler spreads rumors, uses fraudulent means or force to damage the credibility of our company, or obstructs our business, or acts similar to these.
(5) When there are other circumstances related to our company's business.

When the Company performs the services listed in Article 2, the Traveler must pay the consultation fee prescribed by the Company by the date determined by the Company.

If the Company finds that the traveler falls under any of Article 3, Paragraph 4, Items 2 to 4, the Company may cancel the travel consultation contract.

1. If our company causes damage to a traveler intentionally or negligently during the performance of the travel consultation contract, we will be responsible for compensating the damage. However, this only applies if the Company is notified within six months from the day after the damage occurred.
2. The Company does not guarantee that it will actually be possible to arrange transportation, accommodation, etc. listed in the travel plan created by the Company. Therefore, even if we are unable to conclude a contract with a transportation/accommodation facility, etc. to provide transportation, accommodation, or other travel-related services provided by the agency due to full capacity or other reasons, our company will be responsible for the same. Not.